We are committed to protecting our visitors' and members' privacy. This Privacy Policy explains what personal and other data of yours will be collected by Echo on its website (www.get-echo.ai) and our web applications, how the information will be used, and how you can control the collection, use, correction and/or deletion of your information. We will not use or share your information with anyone except as described in this Privacy Policy.
The "Company", "Echo", "us", "we" or "our" refers to Datapad Inc., the owner and sponsor of the website and web applications, is a company incorporated in the State of Delaware, USA.
BY USING OUR WEBSITE / WEB APPLICATIONS, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY.
Please review this Privacy Policy carefully so that you understand our privacy practices. If you do not agree to any of these practices, your remedy is not to use the website or web applications.
What Information We Collect
Information you provide to us
You provide us information about yourself, such as your name and email address, when you register with us. If you correspond with us by email, by phone or via the website, we may retain the content of your messages, your email address or phone number and our responses.
Registration on our website
Individuals accessing our web applications are asked to register (sign up for a free/paid account) via our website. When you register, you will be asked to provide some limited personal data: your name, company affiliation and company email address. Also required is a unique password to access your account. (Please do not share your password with anyone.)
You can also register and create an account through Google. Personal data you have provided to Google will be made available to us to set up your account. When you sign up for an account with us through Google, you are agreeing to this Privacy Policy and our Terms of Service.
We do not collect "sensitive" or "special" categories of personal data.
Information you provide automatically
When you access the website, we automatically collect certain personal and other information regarding, for example, the device you are using and how you interact with the website and web applications. Collected information may specifically include:
The browser types and versions used
The operating system used by your device
The website from which you access our website (referrers)
The date and time (timestamp) of access
The Internet protocol address (IP address) associated with your device
How We Use Your Information
In general, we use the personal data and other information collected to provide you with the best possible experience when using the Echo website and web applications. This information also helps us understand who uses our products, how to improve our services, to provide our help desk services, to contact you for customer service and billing purposes, and to facilitate the delivery of Echo marketing information about our products and services.
We use the personal data you submit to operate, maintain, and provide to you the features and functionality of our products and services. Any personal data or user content that you voluntarily disclose by posting to Echo may become available to the other users in your account.
End-users have the ability to add their data into our application for the purposes of building AI-powered chatbots, product recommendations, and analytics. All data collected in this manner is strictly used to power these functionalities.
We will use your registered email address to send you Echo-related notices about products or services you have requested, the status of your account or other administrative or technical information. We may also use your email address to send you other messages, such as newsletters or special offers. If you do not want to receive such email messages, you may opt-out at any time by contacting us at hello@get-echo.ai. We do not share your email or other personal data with third parties for their marketing activities.
How We Share Your Information
We may employ independent contractors, vendors and suppliers (collectively, "Outside Contractors") to provide specific services and products related to the Echo website and our services, such as hosting, customer service, credit card processing and fraud screening. In the course of providing products or services to us, these Outside Contractors may have access to information collected through the Echo website or web application, including your personal data. We require that these Outside Contractors agree to (1) protect the privacy of your personal data consistent with this Privacy Policy and the Terms of Service and (2) not use or disclose your personal data for any purpose other than providing us with the products or services for which we contracted or as required by law.
Echo does not rent or sell your personal data to others.
Data Controller Contact Information
The data controller for the processing of personal data under the General Data Protection Regulation (GDPR) is:
Name: Cem Roso
Title: CEO
Email: hello@get-echo.ai
As the data controller, Cem Roso is responsible for determining the purposes and means of processing personal data at Datapad Inc. If you have any questions about your personal data, wish to exercise your rights under the GDPR, or have any concerns about our data processing practices, please contact us at the email provided.
California Privacy Rights
As provided by California Civil Code 1798.83, if you are a California resident, you have the right to receive:
Information identifying any third party company(ies) to whom we have disclosed your personal data in the past year
A description of the categories of personal data disclosed
To obtain such information, please email your request to hello@get-echo.ai with "California Privacy Rights Request" in the subject line.
We do not sell your personal data to third parties for any purpose.
Located in the United States
Echo and our website and web applications are located and hosted in the United States and governed by US law. If you are outside the United States when you visit the website, web application or engage in communications with us via mail, e-mail or telephone, please be aware that your personal data may be transferred to, stored and processed in the United States where our servers are located.
EEA and United Kingdom Privacy Rights
For residents of the European Economic Area (EEA) and United Kingdom (UK), we advise that your personal data will be transferred to and processed in the United States, which has data protection laws that are different from those in your country and may not be as protective. Our legal basis for collecting and using your personal data is to do so with your consent; where we need the personal data for performance of a contract or requested service, or where the collection and use is in our or another's legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.
If you are a resident of the EEA or United Kingdom you have the right to:
Find out if we use your personal data, to access your personal data, and receive copies of your personal data
Withdraw any express consent that you have provided to the processing of your personal data at any time without penalty
Access your personal data and have it corrected or amended if it is inaccurate or incomplete
Obtain a transferable copy of some of your personal data which can be transferred to another provider
Request your personal data be deleted or restricted under certain circumstances
To withdraw consent or exercise these rights, please contact us via email at hello@get-echo.ai.
Security
Personal data we collect is securely stored within our database on our own servers or databases hosted by cloud providers in secured environments. We use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers – 256 bit) for protecting your information.
We cannot, however, ensure or warrant the security of any information you transmit to Echo and you do so at your own risk. Once we receive your transmission of information, Echo makes commercially reasonable efforts to ensure the security of our systems.
Children's Privacy
Protecting the privacy of young children is especially important. Echo and its products and services are intended for adults 18 years or older. Children under 16 are not allowed to register with our website. If we discover that we have collected personal data from a child under the age of 16 without parental consent, Echo will delete that information as soon as possible.
User Content and Message Confidentiality
Your user content is kept private in your network. Echo does not monitor the user content you post on the website. We do not have administrative tools to view our users' messages, and access to the database is only granted to our technicians on a case-by-case basis to troubleshoot specific technical issues, or as may be required by law.
Compromise of Personal Data
In the event that personal data is compromised as a result of a breach of security, Echo will promptly notify those persons whose personal data has been compromised, in accordance with the Notification Procedures set forth in this Privacy Policy, or as otherwise required by applicable law.
Changes to the Privacy Policy
If we change this Privacy Policy, we will post those changes on our website and notify users accordingly. Changes to this Privacy Policy are effective as of the date indicated above.
However, we will not make changes that result in significant additional uses or disclosures of your personal data without notifying you of such changes via email at least 14 days before such changes would apply.
Questions About This Privacy Policy
If you have any questions or comments about this Privacy Policy or feel that we are not abiding by the terms of this Privacy Policy or applicable data protection laws, please contact our Data Protection Officer:
By email: hello@get-echo.ai
By postal mail or courier:
Datapad Inc.
651 N Broad St, Suite 206, Middletown, DELAWARE, 19709
USA